PRIVACY CENTRE
Our Privacy Policy.
your PRIVACY matters to us
Access Xpress is a company registered in England and Wales (registered number: 588937). When you use Access Xpress, you trust us with your personal data. We are committed to keeping that trust and to protecting your personal data. This privacy policy (“Privacy Policy”) outlines the personal data we collect, how it's used and shared, and your choices regarding this data. Personal data is information that relates to you and may identify you as an individual. We use your personal data in line with all applicable laws. To ensure compliance and to align with AX’s company values around trust and transparency, we have a team of privacy champions responsible for continuously implementing our privacy program. We recommend that you read this policy, along with our Data Policy, which highlights key points about our privacy practices.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account, and, if you agree, email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
Access Xpress will not share your information for marketing purposes with any third parties.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Information and correction
You have a right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details above.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information click here.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Other websites
Our website may contain links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own Privacy Policies.
Changes to our Privacy Policy
We keep our Privacy Policy under regular review and we will place any updates on this web page. This Privacy Policy was last updated in April 2022.
Help & Support
If you have a question about our Privacy Policy, how AX collects or processes your personal data, or anything else relating to Access Xpress’s privacy practices, please get in touch.